Support
This is the official support page for Musaic Player (com.musaic.mp), developed by Solder3t. If you encounter a bug, crash, or unexpected behavior, please reach out using the contact information below.
Contact
Email: sold3vs@gmail.com
We aim to respond within 48 hours on business days. For faster resolution, please include the details listed below.
When Reporting a Bug
- App version — visible in Settings → About Musaic Player
- Device model (e.g., Pixel 8 Pro, Samsung Galaxy S24)
- Android version (e.g., Android 15)
- Steps to reproduce the issue
- Screenshots or screen recordings if applicable
Feature Requests
Have an idea for a feature? Use the same email address and prefix your subject line with [Feature Request].
Frequently Asked Questions
Why can't Musaic find my music files?
Make sure you've granted the Audio permission during onboarding or in Settings → Permissions. If you selected a specific scan folder, ensure your music files are inside that folder.
How do I enable Online Lyrics?
Go to Settings → Behavior → Online Lyrics and toggle it on. This sends the current song's title, artist, and duration to lyric services. See our Privacy Policy for details.
How do I edit track metadata?
Long-press any track in your library, then select Edit Properties. Changes are written to the audio file's ID3 tags and will survive library rescans.